Write to us
We read every message ourselves and usually answer within two working days.
Player support
Stuck, found a bug, or a purchase did not arrive? Tell us your device, iOS version and what happened.
[email protected]Press & creators
Writing about our games or streaming them? Ask us for review codes, art and a press kit.
[email protected]Common questions
I am stuck. What can I do?
Tap the Hint button: it shows every place where you can make progress, step by step. Every puzzle also has a Skip option. If you are still stuck, write to support and tell us which room you are in.
I bought coins but they did not appear.
Close the game completely and open it again; purchases that were interrupted are delivered when the game starts. If the coins still do not appear, write to support with the date of the purchase. Refunds are handled by Apple through reportaproblem.apple.com.
Is my progress saved?
Yes, automatically after every action, on your device. Deleting the game removes the saved progress.
Do I have to watch ads?
No. The whole game is free and there are no forced ads. An ad plays only if you choose to watch one for coins.
Which languages does the game support?
The Queen's Last Room is available in English and Hebrew. You can change the language in Settings.
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